American Airlines: Still in the pits and passengers are suffering
April 10, 2008
Today, 4/10/2008, USA TODAY reports that 150,000 passengers are stranded as American Airlines cancels 1,094 flights and the Airline anticipates hundreds more to be cancelled today. Well at the end of the day it is the passengers who are suffering due to a lack of responsibility from the airline to get their planes properly inspected. According to the officials at American Airlines, hundreds of more flights are expected to be cancelled.
Here is the statement released by the officials at the Airline, “We are very sorry for this great inconvenience. We are humbled by the loyalty of our customers. And we are very disappointed we let them down….” I am not so sure about the loyal customers because American Airlines purposely deceived the public by failing to adhere to critical inspections that compromised safety for the thousands of people and for what….money. It goes to show that if you are credible by exuding honesty to the people you serve, longevity is almost guaranteed. But for American Airlines the future seems bleak and they have done it to themselves. My opinion on American Airlines stands firm…They are by far the the pits of large carriers and my opinion comes from the many years I used American Airlines as my preferred carrier across the United States.
If you have had similar experiences on American or other carriers, I welcome your story. Please fell free to share them on this blog.
Andrew
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